Q: What are the Payment Options Available?
A: Payment options for any item on Cosy Habitat’s catalogue are as follows: Online Bank Transfer, Bank Deposit, VISA debit/Credit card and Cash on Delivery.
Q: How long does it take for an item to arrive?
A: Items on Cosy Habitat’s catalogue usually take between 2-3 weeks to arrive. However, some items may take longer due to weight and/or Trinidad and Tobago customs delays. We are committed to keeping you up-to-date on any delays that may arise.
Q: Do you offer payment plans?
A: We offer the option to pay a 50% down-payment on all our items before arrival. However, all payments must be made to confirm delivery.
Q: Do you offer exchanges or refunds?
A: No we do not offer exchanges or refunds. All orders have a 24-hour grace period during which we will check in to make sure you are committing to your intended purchase. Please see our terms and conditions for more information.
Q: Does the stated price include shipping and delivery?
A: Yes. Each price on our page includes shipping and delivery throughout Trinidad and Tobago. 🇹🇹
Q: Do the items need assembling?
A: Yes, most items in our catalogue require assembly.
Q: Do you offer assembling services?
A: No. We do not provide that service currently. However, to ensure a smooth installation process, we provide detailed assembly instructions and guidelines for each product. These instructions are designed to be user-friendly, making it easier for you to set up the item on your own.